Quality is measured in terms of quick problem solving or temporarily repaired. Timeliness is measured in terms of whether the work was done immediately or put off until another time. Our property managers have the support of a successful marketing and leasing department, and establish state-of-the-art policies and procedures, with the support of a well-rounded administrative and accounting staff. With this support our property managers can implement the programs to keep a high level of Client satisfaction and operate the properties at peak efficiency.
Special services are offered by BTB to its Clients. They include space planning and a varying degree of other services and amenities depending on building size and type which may include providing extra security, assisting Clients who have extraordinary need for electrical power or HVAC; adjusting business hours to accommodate Client’s after hours operations and providing any other service that differs extensively from standard operations.
BTB develops sustainable relationships and strives to demonstrate its ongoing commitment to our Clients.
In this text the word client refers to a tenant of BTB
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